DTC E-commerce Retention Agency with 95% Retainer Revenue

This retention marketing agency specializes in helping DTC e-commerce brands increase customer lifetime value and revenue from existing customers. Its services span email, SMS, loyalty, subscriptions, direct mail, WhatsApp, and other retention channels, combining strategy and execution across the customer lifecycle. With 95% of revenue generated from retainers, the agency has built a diversified client base across multiple industries and primarily serves brands in the U.S.

📊 €1.9M TTM revenue | €671K EBITDA
🧑‍💻 Team of 27 contractors
🔁 95% retainer | 5% project revenue
📈 139% revenue growth from 2024 to 2025
🌎 71.6% of revenue from U.S.-based clients